Effective Date: January 16, 2025

Institute of Regenerative Health LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including health-related data, when you visit our website or engage in services related to regenerative health.

By using our website and services, you consent to the collection and use of your data as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide.

- Health Information: Information regarding your medical history, health conditions, dietary preferences, and progress related to our services, collected through assessments, consultations, and forms.

- Payment Information: Credit card details, billing addresses, and other transaction-related information for processing payments.

- Usage Data: Information automatically collected when you visit our website, such as IP address, device type, browser type, and activity on the website, including interactions with content, courses, and services.

2. How We Collect Information

We collect information through:

- Forms and Assessments: Personal and health information provided when you register for services, courses, or consultations.

- Cookies and Tracking Technologies: Automatically collected through cookies, analytics tools, and pixels used on our website.

- Direct Communication: Information you provide when contacting us through email, phone, or other communication channels.

3. How We Use Your Information

We use your information for the following purposes:

- Providing Services: To deliver regenerative health services, including personalized programs, coaching, and practitioner training.

- Processing Payments: To manage billing and transaction details securely.

- Improving Services: To enhance and personalize your experience and provide ongoing support for your health journey.

- Marketing and Communication: To send updates, newsletters, offers, and promotions. You can opt-out of marketing communications at any time.

- Research and Education: To use anonymized data for research and the development of educational content, such as health courses and resources.

4. Legal Basis for Processing Data

We process your data based on the following legal grounds:

- Consent: When you provide explicit consent, especially for sensitive health-related data.

- Contractual Necessity: To fulfill our contractual obligations to provide services or products.

- Legal Obligations: When required to comply with laws or legal processes.

- Legitimate Interests: To improve our services, prevent fraud, and communicate with you.

5. Sharing Your Information

We may share your information with:

- Service Providers: Payment processors, marketing platforms, and analytics providers who assist us in providing our services.

- Practitioners/Coaches: If you are working directly with a practitioner or coach, your data may be shared with them, subject to your consent.

- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or in response to valid requests from public authorities.

We do not sell your personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Enhance user experience on our website.

- Analyze trends and behaviors.

- Serve personalized content and advertisements.

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

- Access: Request a copy of your personal data.

- Correction: Request correction of inaccurate or incomplete data.

- Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

- Opt-Out: Unsubscribe from marketing communications or withdraw consent for specific uses of your data.

- Portability: Request a transfer of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We take the security of your data seriously and implement a variety of technical and organizational measures to safeguard your information. While we use reasonable measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

11. International Data Transfers

If you are located outside of the country where we operate, your data may be transferred and stored in another jurisdiction. By using our services, you consent to such transfers, subject to applicable laws and protections.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the 'Effective Date' at the top of this page. Significant changes will be communicated to you through email or other means.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Wise Wellness LLC

Email: [email protected]

Phone:

(651) 381-4433

Address: 5603 Chicago Ave, Minneapolis, Minnesota 55417 USA